Review Details

AB40 High Performance Soundbase

Product Rating:

Product Review (submitted on May 3, 2017):

This is a nice idea, but it fails all round in design.Quality Control is nil. Both inputs (optical, phono) functionless.Optical never worked (tried on 3 different SMART TVs - LG, Samsung, Sony). Failed on all three. Tried three different optical cables (nothing).Phono-jack worked for 24 hours along with loud buzz (not grounded properly and no way to ground to plastic chassis). Random loud pops and clicks. Obviously, connections not secured, nor soldered correctly.While packaging seems solid, doesn’t really matter when the device arrives broken. Without proper care at factory origin or testing, this product will forever remain a failure.When it was playing, sound was a disappointment. I’ve heard $20 computer USB speakers produce better sound. In short, a good-looking product that does nothing relevant. Serious internal design issues and poor sound performance.My suggestion (and I mean this sincerely) the company needs to hire engineers that know what they are doing. The owner(s) need to monitor QC (Quality Control) which seems entirely absent. You can check this by the number of returns on any product. More than 5% fails on any product, should tell the company owner that serious issues are occurring on the product line. And need qualified management to correct.I don’t think this is purposeful obsolescence where a company (e.g. Logitech) makes money by building equipment the purposefully fails after 6 months, so you are forced to purchase again. I think this is just oversight to quality control. May keep package delivery people in a job, but frustrating for the end-user. - Verified Store