Review Details

RT81 Elite High Fidelity Vinyl Turntable

Product Rating:

Product Review (submitted on July 8, 2019):

Original quality was strong but the preamp quality is poor at best. In less than a year, the sound quality when plugged into powered bookshelf speakers begin to produce a terrible 'puff' sound that repeated as if a record was spinning on the platter. Reached out to Fluance directly and they are willing to take a look at the model after I recorded a video of the sound and my troubleshooting the problem. That said, shipping to Fluance is the responsibility of the customer, as is packaging a delicate record player and returning it. The fine print in the return details says damaging as a result of shipping is the purchaser's fault. Generally speaking and from my experience, this is poor customer service for a model that isn't for beginners. Boo Fluance!